Who we are
YMM Services Ltd (company number 11878442), trading as G-Tech Repair (run by Gershy Tunk, North London), is responsible for the personal information you share with us. Questions? Email repairs@gtechrepair.co.uk.
Your privacy
Privacy Policy
How we look after your information, in plain English.
Last updated: 6 November 2026
What we collect
We only collect what you send us when you book on our website or contact us on WhatsApp, by phone or by email, and what we need for your repair:
- Your name and phone number (and email, if you give it)
- Your device and the fault
- Your address, if we come to you
- Repair records: what we fixed, the date and the price
Our website
Our website uses no tracking or advertising cookies. The quote basket on the prices page is stored only on your own device and is never sent to us.
When you book a repair on our website, we ask for your name, phone number, email (optional), address, postcode, preferred date and time, and any notes. When you tap Confirm booking, these details and your chosen repairs are sent to us by email through FormSubmit (formsubmit.co), a form-processing service that passes them on to our business inbox. Nothing is sent before you tap Confirm booking. If you choose Send booking on WhatsApp instead, the details go to us as a WhatsApp message. Until you send, the details stay only in your browser and are cleared when you close the page.
Like every website, our web host may keep basic technical logs (such as IP addresses) for security.
Why we use it
- To give you a quote
- To carry out your repair
- To contact you about your repair
- To give you warranty support
We never sell your data
We do not sell, rent or trade your personal information, and we don’t use it for marketing without asking you.
Who we share it with
Only when needed to help you. Messaging services such as WhatsApp carry our messages with you. Website bookings pass through FormSubmit, the form service that emails them to us, and are kept in our email inbox. Our parts suppliers never get your personal data.
How long we keep it
We keep repair records for up to 2 years, for warranty support and our accounts. After that we delete them.
Your rights
Under UK GDPR you can ask us to:
- See the information we hold about you
- Correct anything that’s wrong
- Delete your information
Just email repairs@gtechrepair.co.uk.
Complaints
If you’re unhappy with how we use your information, please tell us first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.